Mack Camera & Video Service was established in 1938 and rose to become one of the largest and most trusted authorized warranty repair servicers worldwide.  The Mack Service Plan will provide repair or replacement of your consumer electronic product with no deductible and no hidden charges for the period you select. The Mack extended warranty plan covers all mechanical and electrical defects that would normally be covered by the original manufacturer’s written warranty, unless otherwise stated in the Exclusions section.

World-class extended warranty serviced by thousands of repair centers worldwide. Parts and labor fully covered with no deductibles and no limits on the number of service calls or repairs. You will have access to toll-free support line staffed by expert technicians.

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Features

• This warranty extension begins immediately following expiration of the manufacturer's warranty providing an additional (3) years of coverage.

• During the manufacturer's warranty period, any parts or labor are the sole responsibility of the manufacturer.

• Under this coverage, service is provided in your home, or the unit is removed to a repair facility at no additional cost.

• If your product cannot be repaired, it will be replaced with a product of equivalent value.

• No hidden fees, copays, or deductibles.

• This Mack extended warranty may be purchased on items you bought elsewhere, as long as such items are still under the manufacturer's warranty.

• Easy Registration!  Following purchase of the Mack extended warranty, we will mail you a policy containing a membership number. You may then register online or by toll-free phone

• Bulb protection for LCD/DLP/project TV's is available separately (not included with the TV extended warranty).
  
  

  Combine and Save!
  Receive an additional $35 discount when you add a Mack Bulb warranty to your purchase of a TV extended warranty. Simply add both items to your cart and use the Promotional Code Lamp6 in the checkout.  May not be used with other special offers.
   

  +

  =

  $35 Instant Savings

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FAQs

What is an extended warranty?
Most manufacturer-limited warranties leave you with no protection against the rising cost of repairs after the first year of protection. Our Mack extended warranties offer the opportunity to obtain maximum coverage for years after the conclusion of the manufacturer's warranty.

Can I buy an extended warranty if I purchased my TV from elsewhere (Circuit City, Best Buy, eBay, etc.)?
Yes, you can buy an extended warranty from us even if you purchased the TV from elsewhere.

How is the extended warranty price determined?
Extended warranty pricing is based on the original purchase price (not MSRP) of the TV not including any extras such as sales tax, shipping, etc.

Can I purchase the extended warranty today, or should I wait until I receive the TV?
You can purchase the extended warranty today. Then, following the receipt of your TV you may register your extended warranty.

When is the latest I can purchase a TV extended warranty?
Mack Camera & Video requires that you purchase the extended warranty within thirty (30) days of purchasing the TV.

What do I need to register the warranty?
Following purchase of this Mack Camera extended warranty, we will mail you a policy containing a membership number. You may then register online or by toll-free phone. Registration is quick and easy simply requiring your membership number and serial number of the TV.

How do I request repair service?
Simply call the toll-free phone number included with the service plan to be instantly connected to Mack expert technicians.

Is a repair service available near me?
There are thousands of factory-authorized service centers worldwide.  You may visit the manufacturer's website (Sony, Panasonic, etc.) to locate service centers in your area.  In the event the unit is unable to be repaired onsite, it must be carried or shipped to a service center (Mack pays for shipping).

Who performs the service?
Factory-authorized (for your TV's make and model) technicians come to your home or business. These technicians are trained to ensure your satisfaction and to repair problems using only quality replacement parts.

What happens if my product is beyond repair?
If your item is no longer available you will receive a similar (new) product of equal or greater value.

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