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Summary |
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World-class extended warranty in-home service by thousands of factory-authorized
repair centers worldwide
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Parts and
labor FULLY covered with NO deductibles or limits on service calls or
repairs
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Easy
servicing! Simply call the toll-free number staffed by expert technicians
if your product requires repair
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Following your
purchase of the extended warranty, your certificate and sales receipt will
be promptly mailed to you including specific instructions on how to
register
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You may then easily
register online or via toll-free phone - requires only a few minutes
Mack Camera & Video Service was established in 1938 and rose to become
one of the largest and most trusted authorized warranty repair servicers
worldwide. The Mack Service Plan will provide repair or replacement of your consumer electronic product with no deductible and no hidden charges for the period you select. The
Mack extended warranty plan covers all mechanical and electrical defects that would normally be covered by the original manufacturer’s written warranty, unless otherwise stated in the Exclusions section.
World-class extended warranty serviced by thousands of repair centers worldwide. Parts and labor fully covered with no deductibles and no limits on the number of service calls or repairs. You will have access to toll-free support line staffed by expert technicians.
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TERMS AND CONDITIONS
Valid for (new and refurbished) digital
cameras, video
cameras, and lenses
provided there is a minimum of 90 days factory warranty.
Provides world-class carry-in/mail-in
repairs.
The Mack Diamond extended warranty may be
purchased regardless if the camera was purchased elsewhere.
This Mack Diamond extended warranty must be purchased within (30) days of the camera purchase.
FREE SHIPPING + NO SALES TAX
(only Ohio residents pay sales tax)
Easy Registration! Takes only a few minutes. |

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Features
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Complete A to Z
Protection ! |
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As our newest addition
to our line of service contracts, the Diamond extended warranty will
provide you with much more than any other service contract has to
offer:
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Manufacturer defects
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Impact damage
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Sand/grit damage
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Accidental and
unintentional abuse
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Mechanical
malfunctions
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2 free CCD cleanings
for life of contract
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1 free video head
cleaning for life of contract
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Normal and abnormal
wear and tear
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Product replacement
after (3) consecutive repairs for same reason
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This Mack
Diamond warranty extension begins immediately upon
expiration of the shortest portion of the manufacturer's warranty.
Coverage goes into effect when the shortest portion of the original
manufacturer's warranty expires. For example, for a manufacturer's
90-days labor and 1-year parts warranty, the extended warranty would
begin on the 91st day and continue for the duration of the extended
warranty period.
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No hidden
fees, copays, or deductibles.
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Transferable
for a $20 fee.
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This Mack extended warranty may be purchased on items you bought elsewhere.
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Easy Registration! Following purchase of
the Mack extended warranty,
we will mail you a policy containing a membership number. You
may then register online or by toll-free phone.
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Mack Camera
& Video Service Inc. is not responsible for international shipping and
for any fees associated with Duties, Taxes or Brokerage fees upon
Customs clearance.
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Does not
cover units whose serial number has been altered, defaced or removed.
Does not cover accessory flashes, additional accessory lenses,
batteries, lens caps, filters, power adapter, digital media, DVD’s,
tapes, software, remotes, docking stations, cables, firmware
upgrades or additional accessories. This service contract does
not cover equipment which is damaged by: intentional abuse,
misuse or damaged beyond recognition, liquid damage, fire, lost, or
stolen.
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FAQs
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What is an extended warranty? Most manufacturer-limited warranties leave you with no protection
against the rising cost of repairs after the first year of protection.
Our Mack extended warranties offer the opportunity to obtain maximum coverage
for years after the conclusion of the manufacturer's warranty.
Can I buy an extended warranty if I purchased my
camera from elsewhere (Circuit City, Best Buy, eBay, etc.)?
Yes, you can buy an extended warranty from us even if you purchased the
camera from elsewhere.
When is the latest I can purchase a camera
extended warranty?
Mack Camera & Video requires that you purchase the extended warranty
within thirty (30) days of purchasing the camera.
How do I
register the warranty?
Following purchase of this Mack Camera extended warranty,
we will mail you a policy containing a membership number. You
may then register online or by toll-free phone. Registration is
quick and easy simply requiring your membership number and serial
number of the camera.
How do I
request repair service?
In the event that this equipment requires any repair or service you
can visit www.mackcam.com and arrange for service to obtain a Repair
Authorization Number and determine shipping charges.
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