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Features

• During the manufacturer's warranty period, any parts or labor are the sole responsibility of the manufacturer.

• Your TV is eligible for servicing under the Mack extended warranty plan when the shortest portion of the original manufacturer's warranty expires.
   

  Plan	Coverage Lasts Through
  Mack 3-Year	This warranty extension begins immediately following expiration of the manufacturer's warranty providing an additional (3) years of coverage.
  Mack 5-Year	The warranty extension begins on the date of purchase (DOP) of the TV unit. For example, for a manufacturer's 90-days labor and 1-year parts warranty, the extended warranty would begin on the 91st day and continue for the duration of the extended warranty period, thus providing (4.75) years of coverage.

   

• Under this coverage, service is provided in your home, or the unit is removed to a repair facility at no additional cost.

• If your product cannot be repaired, it will be replaced with a product of equivalent value.

• No hidden fees, copays, or deductibles.

• This Mack extended warranty may be purchased on items you bought elsewhere, as long as such items are still under the manufacturer's warranty.

• Easy Registration! Following purchase of the Mack extended warranty, we will mail you a policy containing a membership number. You may then register online or by toll-free phone

• Bulb protection for LCD/DLP/project TV's is available separately (not included with the TV extended warranty).
  
  

  Combine and Save!
  Receive an additional $35 discount when you add a Mack Bulb warranty to your purchase. Simply add both items to your cart and offer will be automatically discounted.  May not be used with other special offers.
  

  +

  =

  $35 Instant Savings

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FAQs

What is an extended warranty?
Most manufacturer-limited warranties leave you with no protection against the rising cost of repairs after the first year of protection. Our Mack extended warranties offer the opportunity to obtain maximum coverage for years after the conclusion of the manufacturer's warranty.

Can I buy an extended warranty if I purchased my TV from elsewhere (Circuit City, Best Buy, eBay, etc.)?
Yes, you can buy an extended warranty from us even if you purchased the TV from elsewhere.

How is the extended warranty price determined?
Extended warranty pricing is based on the original purchase price (not MSRP) of the TV not including any extras such as sales tax, shipping, etc.

Can I purchase the extended warranty today, or should I wait until I receive the TV?
You can purchase the extended warranty today. Then, following the receipt of your TV you may register your extended warranty.

When is the latest I can purchase a TV extended warranty?
The majority of consumers buy and register the extended warranty immediately upon purchasing the LCD TV unit. While it is highly recommended that you do not wait until the last minute, you do have until:

What do I need to register the warranty?
Following purchase of this Mack Camera extended warranty, we will mail you a policy containing a membership number. You may then register online or by toll-free phone. Registration is quick and easy simply requiring your membership number and serial number of the TV.

How do I request repair service?
Simply call the toll-free phone number included with the service plan to be instantly connected to Mack expert technicians.

Is a repair service available near me?
There are thousands of factory-authorized service centers worldwide. You may visit the manufacturer's website (Sony, Panasonic, etc.) to locate service centers in your area. In the event the unit is unable to be repaired onsite, it must be carried or shipped to a service center (Mack pays for shipping).

Who performs the service?
Factory-authorized (for your TV's make and model) technicians come to your home or business. These technicians are trained to ensure your satisfaction and to repair problems using only quality replacement parts.

What happens if my product is beyond repair?
If your item is no longer available you will receive a similar (new) product of equal or greater value.

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