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FAQs
What is an extended warranty? Most manufacturer-limited warranties leave you with no protection
against the rising cost of repairs after the first year of protection.
Our RepairMaster™ extended warranties offer the opportunity to obtain maximum coverage
for years after the conclusion of the manufacturer's warranty.
Can I buy an extended warranty if I purchased my
peripheral from elsewhere (Circuit City, Best Buy, eBay, etc.)?
Yes, you can buy an extended warranty from us even if you purchased the
peripheral from elsewhere.
How is the extended
warranty price determined?
Extended warranty pricing is
based on the original purchase price (not MSRP) of the peripheral not
including any extras such as sales tax, shipping, etc.
Can I purchase the extended warranty today, or should I wait until I receive the
peripheral? You can purchase the peripheral today. Then, following the purchase of your
peripheral you may register your extended warranty.
When is the latest I can purchase a peripheral
extended warranty?
The majority of consumers buy and register the extended warranty
immediately upon purchasing the peripheral. While it is highly
recommended that you do not wait until the last minute, you do have
until:
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| 1-Year Manufacturer's
Warranty - you have (9) months from the date of purchase of
the peripheral to purchase the RepairMaster™ extended warranty. |
| 90-Day Manufacturer's
Warranty - you have (30) days from the date of purchase of
the peripheral to purchase the RepairMaster™ extended warranty. |
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What do I need to
register the warranty?
Following purchase of this RepairMaster™ extended warranty,
we will mail you a policy containing a membership number. You
may then register online or by toll-free phone. Registration is
quick and easy simply requiring your membership number and serial
number of the peripheral.
How do I request repair service?
Simply call the toll-free phone number included with the service plan
to be instantly connected to RepairMaster™ expert technicians.
Is a repair service available near me? Yes, there are more than 12,000 authorized service centers worldwide including service centers in your area.
Who performs the
service?
RepairMaster™ -authorized technicians (authorized for your make and
model). These technicians are trained to ensure your satisfaction and
to repair problems using only quality replacement parts.
What happens if
my product is beyond repair?
If your item is no longer available you will receive a similar (new)
product of equal or greater value.

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