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FAQs
What is an extended warranty? Most manufacturer-limited warranties leave you with no protection
against the rising cost of repairs after the first year of protection.
Our RepairMaster™ extended warranties offer the opportunity to obtain maximum coverage
for years after the conclusion of the manufacturer's warranty.
What does screen
protection cover?
Furnishes labor and parts if the
TV/computer/monitor becomes cracked or broken for reasons other than mechanical or
electrical defects, or willful abuse (covered under the
TV/computer/monitor). Screens failing due to
manufacturer's defects are not covered. This policy covers up to
two (2) screen replacements.
Can I buy an extended warranty if I purchased my
TV/computer/monitor from elsewhere (Circuit City, Best Buy, eBay, etc.)?
Yes, you can buy an extended warranty from us even if you purchased the
TV/computer/monitor from elsewhere.
Can I purchase the extended warranty today, or should I wait until I receive the
TV/computer/monitor? You can purchase the
screen damage protection extended warranty today. Then, following the
purchase of the TV/computer/monitor you may register your extended warranty.
When is the latest I can purchase a screen
damage protection extended warranty?
The majority of consumers buy and register the extended warranty
immediately upon purchasing the TV/computer/monitor. While it is highly
recommended that you do not wait until the last minute, you do have
until:
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| 1-Year Manufacturer's
Warranty - you have (9) months from the date of purchase of
the TV/computer/monitor to purchase the RepairMaster™ extended warranty. |
| 90-Day Manufacturer's
Warranty - you have (30) days from the date of purchase of
the TV/computer/monitor to purchase the RepairMaster™ extended warranty. |
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What do I need to
register the warranty?
Following purchase of this RepairMaster™ extended warranty,
we will mail you a policy containing a membership number. You
may then register online or by toll-free phone. Registration is
quick and easy simply requiring your membership number and serial
number of the screen damage protection.
How do I request repair service?
Simply call the toll-free phone number included with the service plan
to be instantly connected to RepairMaster™ expert technicians.
Is a repair service available near me? Yes, there are more than 12,000 authorized service centers worldwide including service centers in your area.
Who performs the
service?
RepairMaster™ -authorized technicians (authorized for your make and
model). These technicians are trained to ensure your satisfaction and
to repair problems using only quality replacement parts.
What happens if
my product is beyond repair?
If your item is no longer available you will receive a similar (new)
product of equal or greater value.

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